The second-hand marketplace Users Share Frustration Over Size Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
They have suggested members to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Updates
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification to its shipping options after backlash from users.
